Fee Category | Euro | GBP | USD | CHF | ||||
Virtual Card issue fee | 0 | |||||||
Physical card fee | €5.00 | |||||||
Replacement Card fee | Replacement Cards are charged at €5.00 | |||||||
Card Spending Transaction fees | 0 | |||||||
ATM withdrawals will incur a 1% charge of the amount withdrawn in that currency. The following minimum fees will apply | €2.00 | £2.00 | $2.00 | SFr2.00 | ||||
Foreign exchange charges for transactions other than your card currency | Up to 1.99% | |||||||
Monthly Management fee | 0 | |||||||
Chargeback fee if chargeback is incorrect | €30.00 | £30.00 | $30.00 | SFr30.00 | ||||
Chargeback processing fee | £10 | |||||||
Service fees | 0 | |||||||
Balance enquiries via your APP | 0 | |||||||
Cancellation or redemption fee, up to £30. See section 8 below for details | €30.00 | £30.00 | $30.00 | SFr30.00 | ||||
Maximum single card payment | €4,500.00 | Equivalent in € | Equivalent in € | Equivalent in € | ||||
Daily ATM withdrawal limit | €1,300.00 | Equivalent in € | Equivalent in € | Equivalent in € | ||||
Monthly ATM withdrawal limit | €20,000.00 | Equivalent in € | Equivalent in € | Equivalent in € | ||||
Annual ATM withdrawal limit | €200,000.00 | Equivalent in € | Equivalent in € | Equivalent in € | ||||
Maximum ATM Withdrawal per transaction | €600 per transaction or the equivalent in each of Vault card settlement currencies (GBP, USD, CHF) |
Fee Category | Euro | GBP | USD | CHF |
Physical Card issue fee | €5.00 fee payable by the Primary Cardholder requesting the card | |||
Replacement Card fee | Replacement Cards are charged at €5.00 | |||
Card Spending Transaction fees | 0 | |||
ATM withdrawals will incur a 1% charge of the amount withdrawn in that currency. The following minimum fees will apply | €2.00 | £2.00 | $2.00 | SFr2.00 |
Foreign exchange charges for transactions other than your card currencies | Up to 1.99% | |||
Monthly Management fee | 0 | |||
Chargeback fee if chargeback is incorrect | €30.00 | £30.00 | $30.00 | SFr30.00 |
Service fees | 0 | |||
Balance enquiries via your APP | 0 | |||
Cancellation or redemption fee, up to £30. See section 8 below for details | €30.00 | £30.00 | $30.00 | SFr30.00 |
Maximum single card payment | €4,500.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Daily ATM withdrawal limit | €1,300.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Monthly ATM withdrawal limit | €20,000.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Annual ATM withdrawal limit | €200,000.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Maximum ATM Withdrawal per transaction | €600 per transaction or the equivalent in each of Vault card settlement currencies (GBP, USD, CHF) |
Fee Category | Euro | GBP | USD | CHF |
Physical Card issue fee | €5.00 fee payable by the Primary Cardholder requesting the card | |||
Replacement Card fee | Replacement Cards are charged at €5.00 | |||
Card Spending Transaction fees | 0 | |||
ATM withdrawals will incur a 1% charge of the amount withdrawn in that currency. The following minimum fees will apply | €2.00 | £2.00 | $2.00 | SFr2.00 |
Foreign exchange charges for transactions other than your card currencies | Up to 1.99% | |||
Monthly Management fee | 0 | |||
Chargeback fee if chargeback is incorrect | €30.00 | £30.00 | $30.00 | SFr30.00 |
Service fees | 0 | |||
Balance enquiries via your APP | 0 | |||
Cancellation or redemption fee, up to £30. See section 8 below for details | €30.00 | £30.00 | $30.00 | SFr30.00 |
Maximum single card payment | €750.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Daily ATM withdrawal limit | €200.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Monthly ATM withdrawal limit | €6,000.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Annual ATM withdrawal limit | €72,000.00 | Equivalent in € | Equivalent in € | Equivalent in € |
Maximum ATM Withdrawal per transaction | €200 per transaction or the equivalent in each of Vault card settlement currencies (GBP, USD, CHF) |
Type of Transaction | Timescale |
Transaction carried out in a currency other than Euro (€), US Dollar ($), Swiss Franc (CHF) or Pounds Sterling (£) Or Transaction involving more than one currency | By the end of the fourth (4th) business day following the day on which the transaction or order is received |
Any other Transaction | By the end of the business day following the day on which the transaction order is received |
Service | Fee |
General account services | |
Account Opening Fee | €0 |
Monthly Account Management Fee | €0 |
Dormant Account fee | €0.50 (or currency equivalent). Fee is charged monthly if at least 90 days passed without any user-initiated transaction |
Account Closure Fee 1 | up to €30 (or currency equivalent) |
Sending Money 2 | |
Local Credit transfer fee | 0.1% of the amount sent or the minimum equal to bank transfer fee (from £3.00 to £7.00, based on currency) |
SWIFT Credit transfer fee | 0.1% of the amount sent or the minimum equal to bank transfer fee (from £8 to £28.00, based on country tier and method) |
Receiving Money | |
Bank transfer load fee via SEPA or Faster Payments | €0/£0 |
Bank transfer load fee via SEPA or Faster Payments | €1/£1 (Effective from March 1st, 2024) |
Bank transfer load fee via SWIFT | €20/£20 |
Cards and Cash 3 | |
Virtual card fee | €0 |
Physical card fee | €5 |
ATM withdrawal fee | 1% of the amount withdrawn or the minimum of €2.00 (or currency equivalent). |
1 – This fee is necessary to cover the bank transfer costs of returning the balance of your funds, as applied by our underlying banking partners depending upon the beneficiary country. However, if you transfer the funds out of the account before you request to close it, you will not be charged any additional fee. 2 – Full information is available in Vault Account Terms and Conditions, Section 11. 3 – Full information is available in Vault Prepaid Mastercard Terms and Conditions, Section 2 Point 3 | |
Information on additional services Information on fees for services exceeding the quantity of services covered by the package of services (excluding fees listed above) | |
Service | Fee |
SWIFT payment trace and recall | £10 |
Chargeback Processing Fee | £10 |
Loading Account Using Card | |
Card issued by a bank in the EEA region | €0 |
Card issued by a bank in the EEA region | 0.5% of the value loaded (Effective from March 1st, 2024) |
Card issued by a bank in the non-EEA region | 3% of the amount loaded |
Wallet/Purse limits | EUR | GBP | USD | CHF |
Maximum wallet balance at any time | 200,000 | 170,000 | 210,000 | 210,000 |
Maximum daily wallet load | 99,999 | 85,000 | 100,000 | 100,000 |
Maximum monthly wallet load | 200,000 | 170,000 | 210,000 | 210,000 |
Maximum annual wallet load | 999,999 | 850,000 | 1,000,000 | 1,000,000 |
When you pay | Method | Maximum Single Load Limits |
Reloading | Bank transfer or debit card | Via Debit card – €10,000 Via Bank Transfer – €99,999 Up to permitted wallet purse value |
Local Payment | Priority Payment (SWIFT) |
1-3 working days | 2-5 working days |
Currency | Code | Fee |
Australian Dollar | AUD | £4.00 |
Canadian Dollar | CAD | £4.00 |
Czech Koruna | CZK | £4.00 |
Danish Krone | DKK | £3.00 |
Euro | EUR | £3.00 |
British Pound | GBP | £3.00 |
Hong Kong Dollar | HKD | £7.00 |
Hungarian Forint | HUF | £4.00 |
Norwegian Krone | NOK | £3.00 |
Polish Zloty | PLN | £3.00 |
Swedish Krona | SEK | £3.00 |
Singapore Dollar | SGD | £4.00 |
United States Dollar | USD | £3.00 |
Payment Method Table | ||
Beneficiary bank account in country | Pricing | |
SHA method | OUR method | |
Sepa | 8 GBP* | Not available |
Non-Sepa | 8 GBP* | Beneficiary country tier-based pricing: Tier 1 – 14 GBP Tier 2 -17 GBP Tier 3 – 28 GBP |
All SWIFT payments created in any currency to the beneficiary based in SEPA country will be sent using charge type Shared (SHA). When initiating SHA payments, Vault users will be charged 7 GBP. Please note that this type of payment may incur additional correspondent banking fees on the beneficiary side.Please note that while every measure is taken to ensure transparency for any client-charges, deVere Vault cannot guarantee that the recipient bank will not issue any additional charge(s) on its end. Clients should be aware that this is particularly relevant when sending a national currency such as USD to countries other than the USA. In such cases, funds are routed through the US which can incur client-side charges that are out of deVere Vault’s reasonable control. While we take every measure to mitigate such charges, and where we can, absorb them, additional bank charges may still be incurred for these types of transactions. Funds sent in currencies different from the domestic currency of the recipient (e.g. GBP to a Dubai AED account) is not directly controlled by Vault, but by the local bank receiving the funds
You can look up the tier of your payment destination country here and list of SEPA countries here.
Outgoing transactions |
|
Volume based fee on outgoing bank transfers | Usual bank transfer fee or 0.1% of transaction amount (whichever is higher) |
* Please note the above countries are subject to change.
Currency | Code |
British Pound | GBP |
Euro | EUR |
Polish Zloty | PLN |
Currency | Code |
Australian Dollar | AUD |
Bulgarian Lev | BGN |
Canadian Dollar | CAD |
Chinese Yuan Renminbi | CNY |
Czech Koruna | CZK |
Danish Krone | DKK |
Emirati Dirham | AED |
Hong Kong Dollar | HKD |
Hungarian Forint | HUF |
Israeli Shekel | ILS |
Japanese Yen | JPY |
Mexican Peso | MXN |
New Zealand Dollar | NZD |
Norwegian Krone | NOK |
Qatari Rial | QAR |
Polish Zloty | PLN |
Romanian New Leu | RON |
Saudi Riyal | SAR |
Singapore Dollar | SGD |
South African Rand | ZAR |
Swedish Krona | SEK |
Thai Baht | THB |
Turkish Lira | TRY |
Currency | Code |
British Pound | GBP |
Euro | EUR |
Swiss Franc | CHF |
United States Dollar | USD |
The provisions in this paragraph 10 shall survive termination of any Contract or other agreement under these Terms.
© 2023. All rights reserved.